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Walton Directory
Viswanath Venkatesh

Viswanath Venkatesh

Distinguished Professor

George & Boyce Billingsley Endowed Chair in Information Systems

Department of Information Systems
Office: WCOB228
(479) 575-3869


Personal Website
  • B.E., Bharathiar University, India, Computer Science/Engineering, 5/1991
  • Ph.D., University of Minnesota, Business Management, 4/1998

Research Interests

  • Understanding technology in organizations and homes by focusing on electronic commerce
  • End-user training
  • User acceptance of new technologies
  • Gender and age differences in technology adoption and usage

Teaching Interests

Viswanath Venkatesh, John Aloysius, Hartmut Hoehle, Scot Burton, (in press). Design and Evaluation of Auto-ID Enabled Shopping Assistance Artifacts: Two Retail Store Laboratory Experiments, MIS Quarterly
John Aloysius, Viswanath Venkatesh, (2013). Mobile Point-of-Sale and Loss Prevention: An Assessment of Risk,Retail Industry Leaders Association
Pankaj Setia, Viswanath Venkatesh, Supreet Joglekar, (2013). Leveraging IS for creating a customer-centric organization: How information quality leads to localized capabilities and service performance,MIS Quarterly, 37 (3): 695-722
Hartmut Hoehle, Viswanath Venkatesh, (in press). Development and Validation of a Mobile Usability Conceptualization and Instrument, MIS Quarterly
Tracy Sykes, Viswanath Venkatesh, (in press). Explaining Post-implementation Employee Job Performance: Role of Advice, Hindrance and Friendship Networks, and Technology Use, MIS Quarterly
Viswanath Venkatesh, Aaron Windeler, J B, (2012). Hype or Help? A longitudinal Field Study of Virtual World Use for Team Collaboration,Journal of the Association for Information Systems, 13 (10)
Arun Rai, Likoebe Maruping, Viswanath Venkatesh, (2009). Offshore information systems project success: The role of social embeddedness and cultural characteristics,MIS Quarterly, 33 (3): 617-641
Viswanath Venkatesh, Fred Davis, M. Morris, Dead or Alive? The Development, Trajectory, and Future of Technology Adoption Research, Journal of the Association for Information Systems
Viswanath Venkatesh, R Agarwal, (2006). Turning Visitors into Customers: A Usability-centric Perspective on Purchase Behavior in Electronic Channels,Management Science,
Frequently cited in the press—selected examples (there are hundreds): Arkansas USA The World (Holland) (Belgium), , 2014
Google Scholar citation count as of 12/31/2014: 37,205 (at the end of 2013: 29,650). (Google Scholar page available), , 2014
Ranked #3 in terms of all-time number of publications (total: 16) in MIS Quarterly. (available on; data current as of 12/2013., , 2014
Ranked 1st, 2nd or top-5 for various combinations of journals, time windows and counting methods in terms of publications in the elite information systems journals (MIS Quarterly and Information Systems Research), , 2014
Ranked the 27th most influential scholar in management and 16th most influential among those who received their degree since 1991, Aguinis et al. 2012, Academy of Management Perspectives, 2014
Venkatesh et al. (2003) is the 2nd most cited paper published in MIS Quarterly. In 2011, this paper was recognized as a current classic in business and economics and continues to be one. In 2009, this paper was recognized as the most influential paper in one of only four research fronts in business and economics and continues to be one. I was also interviewed by ScienceWatch (a service of Thompson Reuters, just like Web of Science) and their web site features this audio interview discussing the origin and development of the paper and my ongoing work. , ScienceWatch, 2014
Web of Science citation count as of 12/31/2013: 10,310 (at the end of 2012: 8,701). (manual search conducted), , 2014
Panelist, Hong Kong Research Assessment Exercise, Hong Kong Research Grants Council, Hong Kong, 2014. (evaluating over 150 papers, grant proposals and esteem submissions; attending a 4-day panel session in Hong Kong). Highly visible government panel that evaluated the past five years of research in business and economics in Hong Kong—the evaluations feed into government funding for Hong Kong universities for the next five years. , , 2014
Papers in all 4 issues of MIS Quarterly, first time for an author in the nearly 40-year history of the journal, MIS Quarterly, 2013
Sam M. Walton College of Business
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